FAQ

Have questions? We have answers! Don't hesitate to contact us for any other questions about Tastet+

The app and interactive map

Yes! The Tastet interactive map and app are completely free. You can explore all restaurants, use the geolocated map, search filters, and discover our recommendations at no cost.

All main features are free: the interactive map with over 2,000 restaurants, advanced filters (40+ criteria), quick search, geolocation, themed "Best of" lists, and suggestions by time of day.

The website remains available and free. However, the app offers a much richer experience with the interactive map, advanced filters, and all discovery features.

Yes, absolutely — it's one of the core features. The geolocated map features over 2,000 restaurants in Canada.

Yes, with over 40 search criteria. We've also added some unique "Tastet" filters, like whether a restaurant is noisy or upscale.

Club Tastet+

Club Tastet+ is our membership program for food lovers who want to go further. As a member, you get four exclusive benefits: 1. Ad-free magazine — a pure reading experience, reserved for members. 2. Monthly personal letter — signed by Élise (founder), with openings to watch and the team's favorites before anyone else. 3. Early invitations — exclusive pop-up events with extraordinary chefs, your spot is reserved before the general public. 4. Direct access to the team — an unfiltered relationship, your feedback truly matters.

Two options: the monthly subscription at $12/month (no commitment, cancel anytime) or the annual subscription at $48/year (save 80%). You can subscribe directly from the Tastet app (iOS and Android) or via our webapp.

How are restaurants selected?

No. No restaurant pays to be in this app and never will. Our independence is at the core of our mission.

Consensus of our testers: based on neighborhood, cuisine type, restaurant type, or specialty type, and labeled accordingly.

It's a discovery app for the best, not a review platform. From small bakeries to Relais & Châteaux. Currently only expert opinions, but we're working on integrating user feedback and suggestions.

Updates and content

The app is updated daily: we add new restaurants, new cities, and adapt content based on your suggestions!

We update information every week. If you spot an error, please let us know so we can fix it!

That's in the plans for the coming months!

Reviews and ratings

Not yet, but you've all asked for this feature, so we're building it.

Yes! 4.9 out of 5 on the App Store with over 200 reviews. Public reviews are on the App Store page.

Once we add user feedback, you'll be able to rate restaurants — ratings will be private but counted to improve recommendations.

Features and sharing

That's coming too.

Yes! You can create favorite lists and must-try lists. List sharing is currently being built.

Compatibility and technical

iOS, Android, and on the web via webapp.tastet.ca.

For now yes, but we're working on an offline version.

In your profile, you can report all bugs and see other reported bugs. You can also email info@tastet.co or contact us through our social media.

Support and contact

Keep in mind that we're a small, passionate team, but we'll answer each of your questions as quickly as possible. You can email info@tastet.co or reach us through our social media.

We try to respond within 24 business hours. During extremely busy periods, please allow up to 72 business hours.

Privacy and security

First name, last name, and email only.

Yes. Data communications are SSL-encrypted, the API is closed, and users cannot access other users' data. You can delete your account at any time, which removes all your data.

Business and gifts

Yes! Contact us to gift a Club Tastet+ subscription to someone. It's the perfect gift for food lovers.

Absolutely! Contact us to offer Club Tastet+ to your teams. It's a unique benefit that lets your employees discover the best restaurants every day.